certification program health check

Your AI Policy Is Not an AI Strategy

Congratulations. Your association has an AI policy. Somewhere, there is now a PDF explaining what staff should and should not do with ChatGPT. Excellent. Maybe there was a committee. Maybe there were several committees. Maybe someone used ChatGPT to help write the policy about how employees should use ChatGPT. The irony alone was worth at […]

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How Healthy Is Your Certification Ecosystem?

Certification / ellen

If you’ve ever taken your car in for a routine inspection, you know the experience. You may think everything is running perfectly. The engine starts. The tires look fine. The dashboard isn’t flashing warning lights. Then the mechanic discovers worn brakes, a leaking hose, and tires that won’t survive another road trip. Nothing was technically

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